Looking for a team to simply monitor your server and other web-based devices for problems. We have multiple fail-safe monitoring applications to ensure we know right away if there is an issue. Our experienced technicians monitor the system for alerts 24/7 to ensure a rapid response to any service-related issues.
If there is an issue, we will contact your Data Center to request a reboot on your behalf, all while ensuring you’re kept in the loop about your status.
A potential client shouldn’t be the first one to know there is a server problem. The business owner shouldn’t be, either. Our live agents ensure your server software and hardware are up to date and optimized at all times to prevent outages and downtime.
Proactive and reactive server management is a key component of tech support and customer support to ensure that your processes are always up and running. We schedule updates with you, so you always know what to expect from your tech.
Emergency Server Support
Server issues can happen at any time. With Emergency Server Support, we can apply a temporary fix for a failing service to keep your operations online and keep your site up. We can then perform server audits to determine the best permanent step to fix the issues. Throughout the entire process, we keep you in the loop.
Don’t let your business be affected by an unavailable website and downed email server. If an emergency happens, Support Guru is here to make sure you’re up and running as quickly as possible.