What We Do

We are North American web hosting support.

We offer reliable outsourced support solutions right here in North America.

Web hosting and client support that ensures your success!

ABOUT US

Our goal at Support Guru is to help you grow your business by freeing up your time. We manage your support so you can spend your time growing your business, expanding your services, or just taking a well-deserved vacation! We give you peace of mind by ensuring your servers stay up and running, billing is completed, and customers get the help they need.

Our team has experience and skills like no other. We will offer unrivalled support to give you and your customers the best experience possible while resolving issues quickly. Let us help you build your business and save you money!

We understand how important good customer service is. It’s one of the best ways you will gain and retain your clients. Happy customers are the best form of advertising! We keep this in mind with every interaction and every experience with your company. Your success is our success. Let us find the perfect solution for you!

HOW CAN WE HELP?

What sets us apart is our innovation, flexibility, and skill. We offer:

  • 100% North American Support
  • 24/7 Staff availability
  • Hosting Specialists
  • Branded Support
  • Personal Account Manager
  • Scalable Services
  • 99.9% Uptime

Customer Service is much more than handling incoming calls. At Support Guru, we offer support to your customers through the channels most relevant to them:

  • Voice (phone or call back requests)
  • Email
  • Web tickets
  • Live chat
  • SMS
  • Social media

In today’s hyper-connected world, we are dedicated to providing your customers with answers anywhere they are. We have the ability to monitor social media platforms, like Twitter and Facebook, and solve issues.